Breeding Customer Advocates

Breeding Customer Advocates

Within the motor trade, the responsibility of your car sales falls upon your dealership. However, the most important person that actually sells your dealership and your brand are your customers. Customer advocacy is a vital aspect for the growth…

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Proactive VS Reactive

Proactive VS Reactive

In principle, if you were to ask anybody, almost all would say that they are proactive over reactive. But in reality, is this really true? The dictionary definition of “proactive actions” is actions that are intended to cause change, rather than just reacting to...

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